Tip o’ the Week 448 – Sometimes, size does matter

clip_image002Once upon a time, users had to deal with email quotas that meant they often had to shuffle messages around to stay within their allowed size limit, or else get limited functionality. The Outlook Thread Compressor tool* was written to help reduce the size of a user’s mailbox, and for a while, had thousands of users inside Microsoft. It inspired the Outlook team to write the “Conversation Clean Up” feature, which works in a slightly different way but does similar things.

Nowadays, with 50 or 100GB mailbox quotas being the norm, most Outlook users don’t need to worry about reducing the size of their mailbox other than to keep it from being too hard to use – a tidy mind and all that. But if you have massive mailboxes, the storage and organisation of all your content may put an unnecessary strain on your PC, so it’s worth taking a few steps to check and clean up if you can.

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In Outlook 2016, go to the File menu and lclip_image006ook for Tools > Mailbox Cleanup for a bunch of tools that can help, including being able to view your current mailbox size…

… and marvel at a dialog box that hasn’t changed since the earliest days of Outlook, evidenced by the fact it measures size in KB rather than MB or even GB…

Limits to be aware of

There are some recommended limits that have been given to Exchange/Outlook users over the years – not just about the overall size of the mailbox, but the number of items in certain folders and even the number of folders themselves. See a 2005 post on the Exchange blog here, for example, which advises keeping the item count low on certain folders (< 1,000 items in the Inbox, Calendar and Contacts folder was the recommendation then – also on the Exchange Blog, check out some of the examples in this post for early pioneers of huge mailboxes).

In more recent versions of Outlook, though, there are some guidelines to avoid performance problems:

  • Keep the number of items per folder below 100,000
  • Keep the total number of folders to less than 500

Now, you’re probably not going to have too many folders with more than 100k items though it might be worth checking Sent Items and Deleted Items. Unfortunately, the mailbox size tool above shows you the total size of each folder, rather than the number of items – and if you want to know how many folder you have, you’d need to manually count them in the scrolling list box: not an easy task if you have lots of them.

It’s quite possible if you’ve had your mailbox for a while, and you’re a very diligent filer (especially if you use a methodology like GTD or tools like ClearContext), you could inadvertently have more than 500 folders – and if you use AutoArchive, then you could find a lot of them are empty, since the archive process moves the items out into another location but leaves the folder structure behind.

FolderCount to the rescue

Here’s an interesting little hobby project – a macro-enabled Excel sheet which cycles through all the folders in your mailbox, tells you how many items are in each one and offers to get rid of the empty ones for you.

It can be run in:

  • Read Only mode – it’ll just show you what you have, and leave it up to you to clean the mess
  • Active mode – for each identified empty folder, you’ll be prompted if you’d like to keep or delete it
  • Nuclear mode – just assumes you want to delete the empties, so doesn’t prompt.

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Use with caution; though anything that is successfully “deleted” will be moved to Deleted Items first, therefore you’ll need to run it again to actually do the damage (or just empty your Deleted Items… a thought that fills some people with dread).

To run it, click on the link above, save the file locally, open it up in Excel and you’ll need to clip_image010enable the Macros to run – probably by first enabling editing, and then allowing macros by “Enable Content”.

Once you’ve done that, click on the appropriate button to let it run. I’d suggest starting with the top one until you feel brave…

*The Thread Compressor tool was made available externally after a time, but the domain disappeared… the actual Outlook Addin is again available here, but you’re a bit on your own as far as installing and using it is concerned…

Tip o’ the Week 446 – What’s brown and sticky?

clip_image002Q: What *is* brown and sticky?

A: A stick…

Q: What’s yellow and sticky?
A: One of the most successful product design failures in history.

Yes, the Post-It note (which has gone on to spawn many imitators, sometimes known as just “stickies” or “sticky notes”) was essentially invented by accident almost 50 years ago, by a scientist at 3M who was trying to make a super-strong glue but instead came up with one that didn’t really stick very well but was at least reusable and didn’t leave any residue behind.

Of course, the real story is a lot less simple – the product really took more than a decade to perfect, and convincing people that it was a viable business took several attempts, but eventually it went on to be one of the most-bought office supplies in history.

The digital equivalent has had decades of evolution too, from a simple note app from the company that brought you Tiny Elvis to the Sticky Notes application that shipped with Windows 7, and innumerable similar apps in the various mobile and desktop app stores.

Starting with the Windows Insider “Skip Ahead” community (but soon to roll out wider), the Microsoft Sticky Notes app has been heavily revised, consolidating the multiple windows that would typically be left on your desktop with a single list, and then pop-out notes that feature multiple colours, support for ink, cross-device syncing and more.

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Keep an eye out for the Sticky Notes 3.0 arrival on your PC. As MJF says, with the same team now responsible for OneNote, To-Do/Wunderlist, and Sticky Notes, it’ll be interesting to see how deeply integrated they get.

Tip o’ the Week 443 – Starting modern apps

Power Users often like to start applications quickly, without recourse to grubbing around with a mouse or a trackpad. Super Users might even want to write scripts that automate all sorts of things that mere mortals with less time on their hands are happy to do manually. Regardless of your penchant for automation, here are a few short cuts you can take to quickly start apps that you use often.

Apps pinned to taskbar

The taskbar in Windows obviously shows you what’s currently running, but can also be used to pin frequently accessed apps or – by default at least – those that Windows thinks should be frequent (Edge, Store, etc – right-click on them to unpin if you disagree). You’ll see a highlight line under the apps that are running, so those without the line are simply pinned there.

If you start typing the name of a favourite app at the Start menu, then right-click on it in the list, you can choose to pin it. So far, so good.

If you drag the pinned apps around, they’ll stay in that position relative to each other, and new apps will always start to the right (or underneath, if you use a vertical taskbar, as you really should). Now, if you press WindowsKey+number, you’ll jump to the app that is n along the line, and if that app isn’t running, then Windows will start it. So in the picture above, pressing WindowsKey+2 would start Edge, or WindowsKey+3 would bring Outlook to the fore.

Shortcut to desktop

You could try an old-skool method, by creating a desktop shortcut to apps that are already on your Start menu – press WindowsKey+D to show the bare desktop itself, then press Start to show the actual Start menu.

Assuming your Start menu isn’t full screen then you’ll be able to drag icons or tiles from the menu to the Desktop, and if you right-click the shortcut and look at Properties, you’ll see a Shortcut key: option… just press some key sequence that makes sense to you and press OK to save.

This method differs from the taskbar one above, because each press of the shortcut you set might start a new instance of the app (if it supports that) – which may or may not be desirable. If you end up with several windows of OneNote, for example, you could cycle through them by repeatedly pressing the appropriate WindowsKey+n as above.

Keep on Running

There’s no better mark of being a real PC deity than by launching your apps through running the executable name… you know the drill? WindowsKey+R to get the Run dialog (it’s so much faster than pressing Start), then enter the app’s real name and you’re off to the races. winword, excel, calc, notepad… they’re for novices. The genuine hardcases might even dive into the (old fashioned, obvs) Control Panel applets like ncpa.cpl rather than navigating umpteen clicks.

Looking at the shortcut to OneNote’s modern app above, though, it’s clear there isn’t a simple executable to run – onenote will launch the on-life-support OneNote 2016 version.

Many modern apps do, however, let you launch them from the Run dialog by entering a name with “:” at the end…

Examples include:

onenote: Modern OneNote (annoyingly, you may get prompted to open in OneNote 2016 – just hit cancel and it goes away)
ms-settings: The new-fangled control panel. You can tag on other commands like ms-settings:display or ms-settings:windowsupdate but you might be quicker clicking the icon than typing all of that.
bingmaps: A good bit quicker than launching the browser and navigating to the maps URL, even if you do press ALT-D to set focus to the address bar, and type bingmaps <CTRL-ENTER> to auto-fill the www. and the .com
outlookmail: Even though it’s not real Outlook, this launches the Mail part of the Mail & Calendar store app. outlookcal: does the other bit.
ms-windows-store: For when you can’t wait to check out all the great new apps in the Microsoft Store.
fb: If you feel the need to do a personality test or look at other people’s holiday photos.

More on this, later…

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Tip o’ the Week 437 – Mapping of Minds

clip_image001Like just about every other productivity technique, “Mind Mapping” has vociferous proponents and those who’ve tried it but never quite made it stick. The general idea is to try to represent a complex but related series of thoughts and topics onto a diagram that helps to organise them, and to aid recall. Mind maps are perhaps more useful for the person doing the mapping as a way of sorting their own brain out, than as a means of communicating to other people or even to record those thoughts for much later consumption.

Like writing a status report, the act of doing the report or compiling the map prompts valuable activity more than the resulting artefact which might never be read. Research has shown that more visually oriented people are likely to get more out of mind mapping, and using a mind map to try to remember stuff has a fairly short shelf life.

If you’ve not tried mind mapping, the simplest way is to start with a blank sheet of paper and a pen. Read some more here about the concepts. Or here, realising that the site is basically trying to sell you mind mapping software. There’s a more balanced view of different software packages, here.

You don’t need to pay for your mind mapping software, though… OneNote could be a great way of doing it, especially if you have a PC with a stylus. There are a few 3rd party addins to OneNote (desktop version) that provide additional functionality for mind mapping, though the same don’t necessarily work with the Modern App version – something that’s been picked up on the User Voice forums.

clip_image002If you’ve got Visio on your PC, you could try the Brainstorm template, using Visio’s core strength of creating and associating shapes, moving them around, hyperlinking between them as appropriate and so on.

This functional approach can be a bit too structured and formal, some people preferring a much more freehand, flowing kind of mind map to basically do a brain dump. Maybe a good way of publishing an already-sketched mind map?

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Here’s a step-by-step guide (originally written for Visio 2010). Watch this 10-minute tutorial video if you’d like a more visual approach.

There are some more brainstorming tips and tricks for Visio 2016 here.

clip_image005Another option is to try some specific mind mapping software – there are some very good examples of such in the Microsoft Store. One particularly good app is Mind Maps Pro, which is free for a few days (as of end of June 2018 – install it now; even if you don’t try it right away, it’ll save you a good few £/$/€/etc as and when you give it a go).


The app has simple hierarchical mapping features, and some freehand support – including Ink – with easy additions of structure, auto-layout and the like – it’s a great way to creating a mind map on Windows. It can automatically sync your maps to OneDrive, too, and export to PDF/PNG.

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Tip o’ the Week 427 – OneNote roadmap update

clip_image002As has been covered many times previously on ToW, the OneNote app has a lot of fans who love the product and use a lot of its features, especially when it’s used in the Classroom. Defectors to other platforms sometimes bemoan the lack of OneNote (or a decent alternative) as a hurdle in using their chosen environment.

Talking about OneNote can be confusing, though, as there are the two PC versions – OneNote 2016, the Win32 app that’s evolved ever since the first version shipped as part of Office 2003, and the shiny new codebase that is OneNote for Windows 10, the Store app which also shares a lot of its UX with the Mac, mobile and web versions. Differences are explained here.

Major users of OneNote may have noticed that over the last couple of years, the traditional Windows app hasn’t received a whole lot of new functionality, but the Store version has had regular updates with extra features… though it is a much simpler app anyway, so there’s more to improve. The Metro Store version is missing quite a lot of the capability of the full-fat version, though the gap is closing fast.

Recently, the OneNote team announced that there will be no further development of the traditional OneNote 2016 application, and that it won’t be installed by default in the next iteration of Office (though it will still be available as an option, in case you can’t live without it).

New features are planned for the Store version – like support for tags, and what looks to clip_image004be a tweak to the search experience, which will provide additional search refinements. Whether it’s as good as the somewhat obscure but quite powerful Search capability in the 2016 app remains to be seen.

To get the latest version of the OneNote app, first check it’s up to date, or join the Office Insiders program. Windows Insiders clip_image006also get early access to OneNote versions, and there’s an Experimental Features option (in the ellipsis···” Settings & More menu, Options).

Paul Thurrott – an unashamed fan of the OneNote for Windows 10 app, preferring it to its elder sibling – also reported on the news. Paul points out that the UWP version has better support for ink, that syncing is faster, performance is better etc. Tech Republic has some further commentary too.

To keep up with other news on OneNote, you could do well to follow William Devereux from the OneNote team on Twitter, as recommended by Windows Central’s “50 influencers” article.

Tip o’ the Week 424 – Tracking meeting responses

clip_image001Office 365 updates roll in on a regular basis – that’s kinda-the-point of delivering a service rather than once-every-three-year upgrades. To see what’s changed over time, be that for early-access Insiders or for regular subscribers, see here.

One seemingly minor but really notable improvement of late has been the ability for attendees of meetings to be able to see who is also joining them. How many times have you gone to a meeting – or conference call (video call even) – and not known who else was attending, since you weren’t the organiser?

Well, one of the small but incredibly useful updates of late has been to show everyone who else is attending – just clip_image003look at the Tracking icon on the main Meeting tab. If you are looking at a larger meeting and want to know who’s coming and who’s tardy enough to not reply, you could copy the responses to the clipboard and then paste into Excel for easy consumption.

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Copy Status to Clipboard, paste into a brand new Excel sheet, select the area in question and Format as Table if you’d like to easily manipulate the responses.

So you can nag the people you think should be there, but haven’t showed up  yet…

Tip o’ the Week 422 – Freshening Outlook.com

Microsoft has been the butt of jokes in the past when it comes to brandingclip_image002, but one of the strongest product names in decades is Outlook. Originally released in 1997 as part of Office 97, the Outlook application has come a long way over the years.

As world+dog runs from discrete and perpetually licensed software, to SaaS applications delivered via a variety of clients, web apps and the like, Outlook has grown into a whole family of products, not altogether without confusion.

First, there’s Outlook the app that’s part of Office. That’s Office, the application suite, which can trace its roots back to 1990. There’s also a version of Outlook that’s delivered via Click2Run technology (itself rooted in App-V, formerly known as Softgrid), generally in conjunction with an Office 365 subscription.

clip_image004Outlook.com was the name given to the successor of the venerable and poioneering Hotmail platform, some 5 years ago. And the web front end to Exchange, either standalone or part of O365, was previously “Outlook Web Access” then “Outlook Web App”, yet is now somewhat confusingly just a web app called “Outlook”, or “Outlook on the Web”.

Now, if you buy a business version of Office 365, you may or may not get the rights to use Outlook the desktop application, and you will have a web app called Outlook which is running from the Office 365 back end based on Exchange Server.

If you buy a consumer version of Office 365 – Home or Personal – you’ll have email called Outlook.com, delivered to you by the same platform as the Hotmail successor but known as “Premium” and therefore without ads and with more capacity, and you may get the Outlook desktop application to use with it. Do you follow?

clip_image006Anyway; the Outlook.com consumer / “Premium” platform is getting a bit of a makeover, and very nice it is, too. The beta is available for anyone who wants to switch it on, but in the near term, it will become the default.

And returning to Outlook on the Web, ie the version of Outlook you get in your browser when you’re on a commercial version of Office 365, it’s likely that the tailored versions for mobile phones will be retired soon, and users will be pushed to use the Outlook mobile apps for iOS or Android instead.

Tip o’ the Week 420 – Office 365 updates

clip_image001As part of the usual round of updates, Office 365 has had a bunch of changes during February and March. For many businesses (and a good few consumers), the traditional Microsoft Office (Word/Excel/PowerPoint…) app suite is now Office 365, with dozens of apps & services; even the app start banner says so.

clip_image003As the world shifts from discrete software purchase to a subscription model – and it’s happening everywhere – it allows software purchasers to get more incremental functionality sooner (rather than a 2-3 year refresh cycle… or more). Software publishers can charge an ongoing amount, neatly dealing with software piracy and giving themselves a more predictable revenue stream, whilst probably lowering overall support costs and maybe even making the software less expensive for the end user as a result.

clip_image005The latest updates for Office365 include some new additions to Word – like the consolidation of the Spell Check and Grammar functionality under the new “Editor”, found on the Review tab (just look under Check Document to see the pane on the right hand side).

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There are some other interesting features on the same tab (like language translation or accessibility checks), as well as dealing with clip_image009style and content of your writing. Delving into Settings from within the Editor pane lets you switch on all kinds of checks for common errors in writing, or highlighting the use of words & phrases that are best avoided.

Now, don’t turn on the profanity check and see how many squiggles you can generate in a single document – and stop sniggering at the back!

A variety of online services now benefit from general availability of Compliance Manager, part of the tool clip_image011chest that might help businesses deal with GDPR.

Take a look at the Compliance Manager if you want to scare yourself silly about the amount of checks that people will be expected to complete, in order to be in line with GDPR.

Tip o’ the Week 412 – I Stream a Stream

clip_image002Not to be confused with iStream, a manufacturing process dreamed up by legendary car and Formula 1 tech guru, Gordon Murray (and who also basically invented the pit stop as we know it… if you’re interested, watch this film… it’s fascinating, really).

No, this stream is about Microsoft Stream, a video service first unveiled about 18 months ago, launched last Summer and expanded in its reach to Australia, India and the UK, in October. Expect to hear more about Stream in the coming months, if ChrisCap’s appearance on Windows Weekly is any sign.

In a nutshell, you could describe Stream as a corporate video sharing service – think of it like an internal YouTube/Vimeo type service that organisations could use to securely publish internal videos (like training, exec message broadcasts etc) without exposing it to the wider world.

clip_image004Anyone can sign up for a free trial at https://www.microsoftstream.com/. Have a play…

There are lots of other enhancements besides just sharing video, that are built onto the Stream service – such as auto-captioning or speaker identification, which use elements of Azure cognitive services to parse the video and identify various components within.

If you’re interested in this kind of thing, check out the Azure Video Indexer preview – it’s amazing. Try it out, then show it to your friends, family, customers, partners… and make sure they know about Stream, too – they may already be licensed to use it.

Stream is a companion service to Office365 – see more on https://stream.microsoft.com/ and for pricing details specifically, see here.

Tip o’ the Week 403 – Office Insiders and training

clip_image002The Windows Insiders program is well known as an early-access scheme for Windows, with millions of users trialling out new versions regularly and getting new functionality ahead of general release. A new “fast ring” version of Windows 10 came out just the other day, in fact.

Did you know that Office has a similar programme? Office Insiders is geared towards Office 365 subscribers who want to opt-in to early releases.

clip_image004Regardless if you are or are not in the Insiders group, you can see what’s new in the latest version of Office you’re running (assuming you’re on Office 2016 and subscribing to Office 365).

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Try looking under File | (Office) Account menu, and check under the Office Updates section to make sure you’ve got the latest versions available to you.

Click on What’s New and you’ll see a pop-up of the latest features, with a “Learn More” link to find more. To see the latest for Office Insiders, check here.

One new feature that’s previewing for Insiders but available to anyone on the web is the new Office Training Center, which offers help in a number of features, templates and the like. There are short videos showing tips on how to use Office apps in conjunction with Office365 – check out some of the “try new things” category to see if they really are new to you.