577 – Wir Fahren auf der Autobahn (virtuell)

clip_image002Fans of the fathers of elektronische music will get the reference to the seminal track Autobahn, written to mimic the repetitive noises of driving along the motorway. Since most of us have not being doing much of that for a while (and nobody misses being stuck in a traffic jam on the M25 on a Friday evening), a new addition to Microsoft Teams from the previously announced Microsoft Viva could be a welcome distraction.

clip_image004Start by looking for the “…” menu on the left-side icons bar in the Teams client, and you’ll see additional apps that can be added to the menu (and once there, you can right-click on them to pin in place); a previous update to Teams lets you drag the icons’ placement to your own preference too.

You can jump between the apps in Teams by pressing CTRL+n, where n is the corresponding location on the bar (ie CTRL+1 for the top app, CTRL+2 for next down etc).

Open the Insights app to see the first-released Viva application, which has also been recently updated.

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Viva Insights lets you send praise to colleagues, do some quick & mindful breathing exercises, check on actions you may have mentioned in email (eg “I’ll get back to you on Monday…”) and block out time that’s currently free in your schedule to give you a chance to focus on work you’re supposed to do, rather than meeting with people to talk about it.

Newly added, is the Virtual Commute – go to the Protect Time tab, or look in the top-right settings menu “…”, to set up the time to finish your work day.

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You can now have Teams remind you that it’s time to go home, even if you’re home already.

Jared Spataro wrote recently about the need to give yourself breaks between meetings and to transition from “work” to “home” modes.

If you’d like to jazz up your Teams background image rather than showing your real backdrop, check out the Viva backgrounds now available in the custom backgrounds gallery for Microsoft Teams.

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576 – Presenter guidance

clip_image002Remember when presenting to a room full of people was a thing? At some point, we may get back to needing to do that, but in the meantime we’re probably presenting to smaller groups of people using Teams or some other form of video meeting.

It’s still worth tailoring your presentation style, especially so when you can’t necessarily see the audience – that guy who’d be dozing off in the front row of the presentation room? He’s now doing that on mute and with camera switched off. Creating compelling content is another huge topic which is even more important than the means by which you present it.

clip_image004Firstly, when it’s time to present your slides in a Team meeting, please don’t just share your screen. Most of the time, the PowerPoint sharing experience that is built into Teams is good enough.

If you have a specific reason to share the screen or app then please at least “Present” in PowerPoint, since simply showing a PPT window is a massive waste of screen real estate and your attendees won’t be able to read it.

clip_image006If you’re wary of presenting in a multiple-monitor setup (in case your slides end up on the screen you’re not sharing, and the non-existent speaker notes gets displayed to the meeting attendees), then go into Set Up Show on the Slide Show tab in PowerPoint and choose which monitor you want the slide presentation to appear on (and share that one in Teams). Worst case, just disable Presenter View in that same dialog, and then PowerPoint will only use one monitor.

The simplest way to present slides on Teams is to use the clip_image008PowerPoint Live feature from within the Share icon – it will show you a list of recently opened PowerPoint decks, or let you browse your machine for one if it’s not visible.

This view will let you share content in a more efficient manner, and also gives the option of letting other presenters easily manage the transition from slide-to-slide, rather than having to rely on trying to take control of the presenter’s PC in order to advance them, and avoiding the “Next Slide Please” request. Attendees can privately move around your deck if you allow it.

You can also start the sharing from within PowerPoint, as long as the source slide deck is saved to OneDrive or Sharepoint, as the content is rendered as a web view. Go to the Slide Show tab clip_image010and you’ll see a Present in Teams icon; click on that when you’re in a meeting, and it will automate the whole sharing process to start presenting your current slide deck.

Assuming you’ve managed to create slides which are not a mess and are comfortable about how you’re going to present them, the next step might be to polish your own performance.

You could use Rehearse Timings to do a dry run of your presentation, and it will record the time it takes to cover each slide (and will also save that timing so clip_image012you could auto-matically advance the slides during a future presentation).

If you’d like an unbiased assessment of your presentation style, try out the new Rehearse with Coach feature – as well as getting some real-time tips during the rehearsal, you’ll get a report when completed, praising for a job well done or admonishing you for speaking too fast, just reading the slides out loud, using, errm, non-inclusive language etc – all of which might be used to help improve your delivery for the next time.

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Have a play with the Presenter Coach – presuming it’s an automated service rather than a real human listening in, it’s fun to try and see how the recommendations given – see how many profanities you can get it to recognise?

575 – Who’s meeting?

clip_image001Organising a meeting in Outlook means sending out requests to participate – effectively you’re creating an appointment or event in your own calendar, then converting into a meeting by inviting other people to join you. If you’re putting something in your diary and want other people to know about it, but without expecting them to join you (eg you’re going on vacation and presumably don’t want your teammates to tag along), simple tricks can reduce the annoyance you might foist onto your co-workers…

  • clip_image003Create a separate appointment for sharing (rather than forwarding one already used to block out your own calendar)
  • Under Response Options, clear the default “Request Responses” option, so they don’t need to respond
  • Set Reminder to None so people don’t get a notification fired, unless you think you’re important enough to make sure they know at the time, that you’re away
  • Show As: Free, so your appointment doesn’t block out their calendar and get in the way of other people who are trying to book proper meetings with them. Think of this as an FYI for colleagues’ calendars.

Who has responded? Have most people declined?

clip_image005When you open a meeting you’re organising and which you do want people to respond to, you’ve always been able to see (in the Tracking tab) how many people have accepted or declined etc. A couple of years back, Outlook added the feature of Tracking if you’re an attendee, so anyone in the same tenant as the organizer can see who else has accepted etc.

If you are organising or attending a large business meeting with lots of attendees, it’s useful to be able to slice and dice the attendees more effectively – have most people declined and should I move the date, for example – click on the big Copy Status option at the top of the list.

clip_image007It’s now easy to paste the info into a blank Excel sheet, and before even changing selection, hit the Format as Table option on the Home tab; confirm the selection area is OK, tell it you want to add a header row and choose a style that suits.

If you right-click the table and select Table > Totals Row then if you filter the headings – like the responses, for example, you’ll be able to quickly see how many Accepted, Declined and so on.

What could be interesting, too, is showing attendees names alongside their role, department, which office they’re from, their actual email address etc…
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Well, thanks to the magic of macros, use this Address Book Resolver spreadsheet, and just paste the responses from the Copy Status… step into cell A1, then hit the Resolve button.

Some attendees might be external users (so won’t be known to your address book), and some of the names in the first column might not be unique enough to resolve, and will be highlighted (alongside external users) by a red Unknown in the Job Title column.

clip_image011If you manually look up an unresolved internal user in the Outlook address book, and find the correct alias name for that person, paste it into the first column instead of their name, and re-run the Resolve function.

To use this sheet for resolving any list of bulk display names or alias names, just paste them into column A (and hide Columns B and C if you’re not using the output from a meeting invite tracking list).

To prepare the spreadsheet for use, download the Address Book Resolver file as above (here it is again). Open the ZIP file and open the enclosed XLSM file or save it somewhere on your machine, then open it. Make sure you Enable Editing, then Enable Content so you can run the Macro that does the lookups.

This is an evolution of the Alias resolver sheet posted back in ToW 417.

573 – Searching in Outlook

clip_image002A reader recently got in touch to ask for help in finding stuff in Outlook. The search capability within the application most of us use most of the time has evolved considerably throughout its life, with a prominently placed search bar now adorning the top of the main window. When you click into it, lots of helpful filtering and searching capabilities are offered in the ribbon below.

clip_image004It’s worth getting to grips with a few simple text search terms, though, so when you’re typing some search term you can direct Outlook to particular items. Helpfully, using the options in the menu will actually build the query that is fed to search, so you can type them in future. Simple quick wins include things like using from:name to show only clip_image006emails that originated from a particular sender.

Or has:attachment, which will only show you mails that have other files attached. Combined with a few other criteria, you can filter the results of your search pretty hard, rather than sifting through them. Adding some other smarts like received:”last month” can streamline some more. For more info on search terms, see here.

The scenarios our reader posed, though, were specifically around searching in the calendar – eg, do I have a meeting in my calendar with a particular person? Or what recurring appointments are due to expire this month?

If you navigate to your Calendar and click the down-pointing arrow to the right of the Search box, it will display a clip_image008small form with series of other fields you can complete, in this case relevant to appointments rather than messages.

Click + Add more options to bring up a picker that lets you add even more – such as whether the meeting is a recurring one, or if it shows in calendar as Busy or not. Selecting the options builds the query as before, so you can see a variety of defined names – like organizer | organiser (depending on your locale) or requiredattendee:.

Coming back to the original question; if you want to find all future meetings in your calendar with anyone called Tony, you could type something like requiredattendee:tony start:>today. And if you want to find out which clip_image010recurring meetings are expiring soon, start by searching is:recurring start:>today. That will show you a list of future recurring appointments, but not give all the info we’re looking for since the default results view doesn’t show anything about the pattern of recurrence – so right-click on one of the column headings of the search results and select Field Chooser, where we can add some extra columns to the view.

clip_image012Now, in the pop out window, change the filter from Frequently-used fields to All Appointment fields, and scroll down to find Recurrence Range End. Now drag and drop that field into the column list, then click on it to sort descending so you’ll now see all the meetings that are set up with a recurring pattern, ordered by when that pattern is due to end. For added context, you could put Recurrence and Recurrence Pattern on there too.

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Don’t be alarmed if some of them are due to keep happening until a very long way into the future. We’ll probably have stopped using email by then.

History Lesson

Before Outlook arrived as part of Office 97, users of Exchange Server had an email client and a separate calendar app (Schedule+; that’s why some diehards still say things like “send me an S+”, meaning send a meeting request). Both would maintain a connection to the server and would chat back and forth, only downloading data when a message or attachment was opened. Although this put something of a penalty on the network, it meant there was no need to cache large amounts of data on a PC hard disk. Outlook replaced both the mail and S+ clients, but maintained the same synchronous connection to the server.

Outlook 2003 and Exchange 2003 changed the default model, since PC hard disks were getting much bigger and cheaper, so it made sense to have Outlook deal primarily with a cached copy of the user’s mailbox, bringing all kinds of performance benefits to both end user and to the operators of the server back-end. One really notable improvement was the ability to run fast searches against mailbox data that’s in the cache, rather than having to execute searches on the server.

Prior to the cached mode, the best-case scenario for running a search was the server returned messages that fit a particular query asked by the client – mails received this week, mails with FOO in the subject line etc. If the server had indexed the relevant properties (received date, subject etc), it was pretty quick at sending back the results. If the user wanted something more in-depth, it was a punishingly slow process as each message would need to be picked up and inspected to see if it met the query – so searching for every email with a particular word in the message body text would be laborious. Three cheers for cached mode and client-side indexing.

clip_image015If you look at Advanced Find in Outlook today, though, you’re staring into a time vortex that transports you right back to the late 1990s, as it hasn’t really changed, even if the speed of getting results back will be noticeably better since you’re almost certainly pulling them out of a local copy of your mailbox.

The first couple of tabs on the Advanced Find dialog let you search for mailbox items that fit some common criteria – but the third tab is a window into how Exchange stores and categorises messages, appointments, tasks etc.

clip_image017You can start Advanced Find from the Search Tools menu option as above. Or press CTRL+SHIFT+F.

Aside: most apps use CTRL+F to invoke Find – try it in Word, Excel etc – but in the mail client, CTRL+F forwards a message instead. Find out why, here.

The idea here is that you can build a query based on properties of messages – and when you select the Field from the extensive drop-down list, it would let you choose appropriate filters (some, like Flag Status or Receipt Requested would only have a couple of possible values, but others would let the user enter text, date or numeric filters).

Not all of the fields are used for much these days – eg InfoPath Form Type harks back to the days when the now-defunct InfoPath could be used to create mailable forms – but having a poke around in Advanced Find can give a curious user some insight into how Exchange and Outlook organises their data.

#571 – Save the Daylight

clip_image002In the Northern Hemisphere, spring feels finally underway – and following a long locked-down winter, it can’t come soon enough. For many of us, even if meteorological spring started nearly 2 weeks ago, the promise of summer starts when the clocks go forward to daylight saving – or summer – time.

If the country or state you’re in observes summer time, then you’re either about to enter (if in the northern half of the marble) or leave it (if southern). To keep us on our toes, this movement back or forth often happens around the world on different dates. To keep us on our toes, some countries have less-than-hour gaps between time zones, and in the past, others have decided to change time zone permanently.

clip_image004In olden days, some people wore GMT or World Time watches, which allowed the user to tell what the time was in different locations. With the World Time example here, the red arrow hand points (on a 24hr scale) to the current time; when the user rotates the outer bezel so that the nearest location is pointed to by that hand, the other locations listed on the bezel will be aligned with the 24hr number of the current time in those places…

– eg if it’s 2:30am in Iran, then lining Tehran up with the red hand would put both London and Paris at midnight, since they’re both at GMT+1.

eh? In October 1968, the UK decided to move to British Standard TimeGMT+1 – all year round. This particular wristwatch was produced between 1968 and the end of 1971, when the practice was reversed – so for a while, it was correct that London would be in the same time zone as Paris and Rome. Except the watch wouldn’t know when Paris and Rome went into summer time, thus putting them an hour further ahead… oh well, never mind.

clip_image006There may be trouble ahead

In a global working environment, especially one where everything is done online rather than having people in the same location, the friction of time zones changing has never been more obvious. Usually, you’ll only move through time zones relative to everyone else when you travel – flying across large distances, or maybe just driving across a bridge or dam.

But now, a digitally-oriented meeting can shift its time for some of its attendees, relative to the others – depending on where the originator is based.

clip_image008The excellent Alarms & Clock app, which is part of Windows 10, lets you pin cities around the world to a map, showing their approximate location (bet you didn’t know Brissie was south east of Sydney?) and what the time is currently, and if you click the Compare icon to the left of Add new city, you’ll see a grid indicating the relative time in all of your pinned cities. You can jump to a specific date, so if you’re planning a meeting with people in different time zones, it might be a good idea to check what the impact of Daylight Saving Time (DST) changes might be.

Those parts of the US which observe DST, are due to move an hour forward this coming Sunday (ie March 14th). In common with doing things differently to everywhere else, that brings the US (and Canada) one hour nearer most of Europe for the next two weeks, until the end of March. Much of the southern hemisphere comes out of DST the week after that, so by then Sydney will be two hours nearer London than currently.
More info.

The impact of this can be seen in peoples’ calendars, when regular meetings somewhat inexplicably start to clash with each other – if a UK organiser set a recurring meeting for 4pm GMT, that would normally compel Seattleites to be there at 8am, but since they’ll be only 7 hours behind for a couple of weeks, that shifts to 9am in their calendar, potentially clashing with some existing 9am Pacific Daylight Time meeting.

Conversely, a 9am PST / 5pm GMT meeting as created by the person in the US a few weeks ago, would now start at 4pm in the afternoon in London. Great news if that meeting is a Friday afternoon, as it brings beer o’clock one hour forward.

Although Outlook does a pretty decent job of juggling the differences between time zones, there is no obvious way to show what time zone a meeting had been created in (eg show me all meetings that are going to be affected by this shift for the next 2 weeks). A simple trick if you want to check on a specific meeting, is to start a Reply to a meeting you’ve been invited to, whereupon you’ll see the time zone of its creator…

—–Original Appointment—–
From: originator

Sent: 14 February 2021 08:03
To: people

Cc: more people

Subject: meeting that could have been an email
When: 12 March 2021 08:30-09:00 (UTC-08:00) Pacific Time (US & Canada).
Where: Microsoft Teams Meeting

While It won’t help you identify the meetings that are causing the clashes, it might help restrain you from firing angry missives at the organiser of the meeting, if you know what’s causing it.

570 – Automation for all

clip_image002Before The Event, if you were an IT professional in the Microsoft ecosystem for any amount of time, you may have marked your calendar by conferences you were going to attend – PDC, WPC, maybe TechEd? The big ones always happened in the US, but some were followed up with regional replays.

All were replaced in time with rebranded but otherwise similarly targeted variants:

  • Build (in the spring, initially in SFO to appeal to the cool cats writing apps, then moved to Seattle with a focus on cloud),
  • Inspire (in the summer, with thousands of partners, latterly held in Las Vegas) and
  • Ignite (in the autumn, home to lots of IT pros, often in Orlando).

2020 saw a fast move to hosting everything digitally and for the most part got away with it. 2021 was always going to be different, and the first big do of the year took place this past week – a spring Ignite. When you don’t need to book a conference centre 12 months in advance and get thousands of people to fly in to attend, why not do some of the big events more often or a different time of year?

For a summary of what was being announced at Ignite 2021, check out the excellent Ignite Book of News.

Charles Lamanna’s keynote on Power Platform highlighted some news around Power Automate – one of the key components of the Power Platform and formerly known as Microsoft Flow, Power Automate began as an online service that could make workflows to stitch together actions that happened across multiple online applications –a new booking alert email to a hotel mailbox could add an appointment to a Google Calendar and send a notification to someone on Microsoft Teams, and so on.

Just announced is that the fairly new Power Automate Desktop will be included in Windows 10 and is free to download and use now.

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This tool brings automation concepts right down to the desktop, allowing any end user to create flows that span multiple apps and services; it’s not unlike an advanced Macro Recorder, where the user can perform a task that is regularly repeated, and the software will keep track of the steps they’re making.

With PAD, however, it’s more than just repetition – they can go back and inject data into those steps, like take the email addresses from column B of this spreadsheet and send a specific email to each one, with logic determining what should be different for each message (so a lot more granular than a simple mail merge).

clip_image006As well as some pretty advanced integration into all kinds of apps on Windows and services on the web, there are lots of tools to guide the flow of logic; while it might seem a bit scary to some, anyone who’s ever done some basic programming will be able to quickly figure out how to describe the logic without needing to break out a line of code.

This capability has come about through Microsoft acquiring Robotic Process Automation specialist company Softomotive in early 2020.

The impact of RPA is explored when looking at how this technology could remove boring, repetitive tasks thus freeing up clever and creative people to do something better with their time and attention. On one hand, automating processes could be a threat as we’ll need fewer people to do the same things, but a more optimistic view is that it will increase productivity and satisfaction. If you have 17 minutes free, then check out a great TEDx talk on “White Collar Robots”.

There’s a great demo of Power Automate technology being used in real-world scenarios, on Microsoft Mechanics. See more videos from the makers on Microsoft Mechanics – YouTube

568 – The Race for Space

clip_image001Nearly 60 years ago, JFK announced the intention to go to the moon, and the huge effort – at one point employing over 400,000 people – had to invent a load of technology to make it happen. The guidance computer on the Eagle module, for example, was the first digital portable computer, without which it would have been impossible for the landing to take place. Then there’s the old myth about how the Americans spent millions inventing a zero-gravity pen, whereas the Russians used a pencil…

The “space race” continued for some years afterwards (the US had Skylab in the 1970s and built the Shuttle, while the USSR built Mir, the first proper space station), before numerous countries decided to pool resources and build the International Space Station.

After unveiling Azure Space in late 2020, the 20th February 2021 – 35 years to the day after the first Mir mission – saw the launch of the ultimate in Edge devices, ensuring Azure reaches the ISS with HPE’s Spaceborne Computer-2. That will be furthest Cloud-Edge computing node until we finally become an interplanetary species, and once again leave the confines of low-Earth orbit.

Edge back on Earth

If you want to make the most of the space on your screen, you should try moving your Windows taskbar to the side rather than the bottom of the screen – follow the science – as it makes more efficient use of the screen real estate, especially if you have a big widescreen monitor. Open Taskbar settings here and choose Taskbar location.

If you’re a vertical taskbar fan, then you’ll like a new feature in the Edge browser, also designed to maximise the use of space – vertical tabs.

clip_image003If you’re the kind of user who has lots of tabs open at any one time, you’ll notice that the title of each tab is quickly lost when they are arrayed horizontally.

By enabling the vertical tabs feature, a single click will show them to the side of the browser window. Click the < caret to the top right of the tab list and they’ll collapse to icons only until you mouse over again, and the full width will be shown.

clip_image005The clip_image007 icon to the left of the horizontal tabs switches the display to vertical, and the icon at the top of the vertical list reverts to horizontal.

If you’re using the beta or dev version of Edge, you’ll be able to show the Vertical Tabs button in the Appearance section of the clip_image009settings:

To enable vertical tabs on the current public release, enter edge://flags/#edge-vertical-tabs into the address bar of the browser and switch on the “experimental” feature; you’ll have to restart the browser for it to take effect, but after that point you’re free to try switching the arrangement.

566 – Who’s Better, Who’s Best?

clip_image002A little over 10 years ago, a then-Microsoftie called Philip Su rolled up his sleeves and wrote a website that helped him – and others – to traverse the corporate organisational structure; over time, other people and teams added functionality and even depended on the service, to the extent that it was eventually picked up by the IT function and supported as a corporate tool.

“Dr Whom (sic) showed profile pictures of people along with reporting hierarchy and other contact info gleaned from the corporate directory, alongside self-provided stuff like what projects you were working on or what interests you.

There are plenty of other ways to look at corporate structure and profile information, assuming they’re correctly defined in the directory – there’s the /who app in Teams, for example, as featured in ToW #487, and there’s also a quick way of looking at someone’s Org chart by entering /org in the search bar on Teams – the quick way being to press CTRL+E to jump to the Search bar, then type /org [TAB] name (or enough of the name to have your target showing at the top of the list) then [ENTER] to jump straight to the Organisation tab of their contact.

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You can find the same information in desktop Outlook by opening someone’s contact or profile card, or in the Microsoft 365 “People” web app. Outlook & People bring together both a corporate directory and your own personal contacts list. Did you know, incidentally, that the silhouette shown in Outlook 2010 for a new contact (if you didn’t provide a photo) was based on an infamous photo of a well-known business leader?

But inside MS now, Dr Whom has been succeeded by Who+ (accessible to FTEs), which brings much tighter connections with LinkedIn, giving more of an emphasis to discoverability for networking internally, finding new career options and the like.

One question not listed in the Who+ FAQ is, “Will Who+ be available to customers?” – and the answer is: no, not yet – it’s just a Microsoft internal tool for now.

One reason may be the recent announcement of Microsoft Viva – an employee experience platform, which appears to be an amalgam of existing Microsoft 365 services (Teams, SharePoint, Yammer…) with LinkedIn, and a load of forthcoming new functionality plus 3rd-party services and tools.

Back in September, it was announced that Microsoft was working to try to help employee burnout during the pandemic, and partnering with mindfulness experts Headspace was one example bringing in external content. Satya talked with Headspace’s Andy Puddicombe during the Ignite 2020 keynote.

Most of the Viva platform is still in development, but some applications – like Insights – are being repackaged as part of the initiative.

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Check out the Viva Insights app which should already be visible in Teams – click the Apps icon in the clip_image010Teams bar on the lower left, and search for Insights to add it. Insights helps to surface things from your email, and also identifies time that you could protect as Focus Time – so you don’t get interrupted.

Thinking about naming, make sure you don’t confuse Viva with the 1970s saloon from Luton (as El Reg pointed out) or its revived but short-lived modern snooze-box cousin. Or with paper Mexican donkeys. Or that song by the well-known crooner. Just visit http://aka.ms/viva to find out more.

564 – Do Mention It

clip_image001One of the features in Office apps that has come to the fore in recent years is the concept of @mentions – something that started in the early days of Twitter. The use of the @ before someone’s name lets you quickly tag them to a piece of content, and in some cases gives them a proactive notification that you’re trying to reach them.

clip_image002Exactly how the notification occurs differs slightly depending on the medium – in Yammer, for example, starting to type someone’s name after an @ sign will give you a picker to choose which person you might want to tag; pressing TAB will accept the name at the top of the list, and cc: that person to the specific post you’re making, so they’ll be notified in Yammer and possibly by email too. If you know someone’s alias then you can quickly type @aliasTAB to tag and accept them. You can also use mentions in comments within Office documents.

The same behaviour is commonly available in Teams as well, though it may be more limited as to who you can mention – in the chat for a meeting or in a Teams channel, you’ll typically only be able to @mention the people who are taking part or who are already members of the team. Like other uses of the @mention idiom, tagging someone will insert their full Display Name, as defined in the Microsoft 365 environment (or the address book if you like) – which can make mentioning people in a chat feel a little directorial or formal, especially if the format of their display name is something like FamilyName, GivenName (DEPARTMENT).

In most uses of the mention, you can edit the full name of the person, though it’s not quite consistent how to do it – in Teams, for example, merely pressing backspace (after the display name has been resolved) will remove the last word … so if you want to tag a colleague and their display name is Jane Doh, then a quick tap will reduce that to simply Jane. If they were Doh, Jane (IT) then it’s a little more complex to lose the formality – holding CTRL+SHIFT while pressing the left arrow will select a word at a time, so you could ditch the last part of the name then simply CTRL+Left arrow would skip the middle part, then CTRL+SHIFT+Left arrow/Delete will remove the first part again.

Lesser platforms might allow a user to set a nickname that is used in place of their display name; that’s not (yet) an option in Teams etc, though in Outlook when you mention someone, you could insert a nickname in-between other names then remove the original ones, leaving only the short name you’ve added, but still hot-linked to their contact card etc. It’s a bit clumsy but might be preferable to calling them by their more formal name.

clip_image003Entering a mention in Outlook also invokes the person by adding them to the To: line of the message and will show up in their default inbox view, indicating mails which mention them specifically.

clip_image004You can’t sort by that special field, but you can filter the inbox to only show you the mails where you are being called out. Handy when people have a habit of assigning you tasks in an email, assuming that you’ll read it…

Just click the sort/filter option found to the top right of your Inbox or other folder, and choose Mentioned Mail to show only messages where you are mentioned.

As with all such features, it works for some people and work cultures/environments better than others. For some external best practice guidance, see here or here.

561 – Password clean up

clip_image001As most of us look to put 2020 firmly behind us and take some down-time over the festive season, there may be a list of jobs which get left to this time of year – filling out the annual tax return, maybe, or clearing out that drawer with miscellaneous stuff in it.

clip_image003You could set your sights higher, even – like gathering all the papers scattered throughout your house (user guides, receipts, utility bills etc etc) and putting them in one place, as recommended by Getting Things Done guru, David Allen.

Or just scan them all in then recycle…

Maybe it’s time to finally sort out all the passwords you use for different websites. Even though Multi-Factor Authentication is gradually replacing the need to enter a username & password every time you access a resource, there’s still often a need to create a username and password combo when you sign up for something. If you’ve used Edge or Chrome to remember your passwords, you might find there are many hundreds of them, and being weak carbon-based lifeforms, we’re quite likely to use the same ones for many sites. Naughty!

clip_image005There are browser addins and other tools you can use to remember the passwords you use, and (using LastPass as an example) can give you the option of generating something strong and unique at the point of signing up on a site, then syncing that username and password back to a central service so you don’t need to re-enter it next time (or remember something truly unmemorable). LastPass recently announced their 2020 stats – they’ve generated 94 million secure passwords and been used to log in more than 10 billion times.

Microsoft Edge offers some password management capabilities – as well as being able to remember passwords within the Edge browser, and sync them between different machines or mobile devices, Edge is also getting to be capable of suggesting and storing complex passwords for new sign-ups.

clip_image007Edge is beefing up its password security in other ways, offering proactive warnings if your passwords have shown up in databases of leaked credentials (at the moment, this is a test feature in the dev builds). One-by-one, you can use Edge’s “fix leaked passwords” function to check what the existing password is for each site, and then click a button to jump to the site to reset it – in some cases, going straight to the change password part of the site.

clip_image009Finally, the password sync feature is getting some extra legs – using the Microsoft Authenticator app on your phone and it’s new beta Autofill feature, you can use that app to provide the username/password for website or even mobile app logins. There’s a Chrome extension too, so if you want to switch back and forth between Edge & Chrome on a PC, your passwords will be available to both.

In some senses, storing passwords and allowing them to be automatically filled in feels like a security risk – anyone with access to your unlocked computer or phone could potentially access your online services. Using Autofill and Authenticator, though, the default setup is to require biometric authentication – so you’ll need a fingerprint or camera, or unlocking with a PIN, before the auto-fill will happen.

Also, it’s more important to have complex passwords that are hard to break or guess, and to have different ones for each and every site or app you use.

This is the final ToW for 2020. Let’s hope ’21 brings us all better luck.

In the meantime, have a great holiday season, stay safe, see you on The Other Side!