Tip o’ the Week 440 – Break out the whiteboard

Posted on July 23, 2018 (Updated July 4, 2024) by ewand

Teachers of any tenure will probably have used a blackboard, with the dusty chalk and the other paraphernalia that goes with it, and be thankful that whiteboards came along to make things easier. Many companies will have whiteboards in meeting rooms too, and most will have the good sense to never allow permanent marker pens within 100 yards of the whiteboard, and to throw away whiteboard markers when they stop working well, rather than put them back and pick up another one…

As we move to a more digital future, the days of the whiteboard – like the flipchart before it – are giving way to electronic smart boards, first seen as a projector/camera arrangement over a relatively normal whiteboard, but now more integrated with screens and multi-touch sensors in front. Much like the Microsoft Surface Hub, in fact.

The Surface Hub 2 will be with us in 2019, and looks like a great step forward while mimicking some of the flipchart form factors of old. Just make sure no clown goes near it with a flipchart pen…

Before the gorgeous-looking SH2 appears, there is some news for 1:few collaborators who like to use a smart board, especially if they’re not in the same room – the general availability of the Microsoft Whiteboard store app.

Get it here. Oh, and Teams has a free version too, now… Go forth and collaborate!

Tip o’ the Week 438 – Bing’s Visual search

Posted on July 23, 2018 by ewand

In an effort to attract users to the perennially under-rated search engine Bing, the service launched a “visual search” function some time ago (ToW 397). There have been some recent updates to mobile apps, enabling search capabilities from an image. Similar images will be identified or major subjects could be spotted, using AI technology to try to figure out what’s in the image, as well as find related info.

The Bing Search app and the Edge browser for both iOS and Android have been updated, as has the Microsoft Launcher for Android – each has added a little camera icon to the Search box, which makes it easy to take a pic and upload it to Bing for analysis. The Bing app can also scan QR codes and the Launcher can scan barcodes too. More features are promised for all 3 methods of app-based visual search, and for the Bing web site itself.

To use visual search in the Launcher, swipe from the left at the home screen and you’ll get the “Feed” page (a customisable summary of news, activities, apps, contacts etc), the top of which has a search bar with a camera and a mic (though if you’ve used the barcode scan in the Launcher, the camera will be replaced with a scanner symbol – just tap that as if to scan a new barcode, then tap the barcode with an X in the top right to revert back to camera).

If the results you get aren’t quite spot on at first, you could direct visual search to focus on a particular part of your snap – tap the magnifying glass in the top right, move the edges of the area to filter out any peripheral nonsense, and you may find results improve.

Tip o’ the Week 437 – Mapping of Minds

Posted on June 29, 2018 by ewand

Like just about every other productivity technique, “Mind Mapping” has vociferous proponents and those who’ve tried it but never quite made it stick. The general idea is to try to represent a complex but related series of thoughts and topics onto a diagram that helps to organise them, and to aid recall. Mind maps are perhaps more useful for the person doing the mapping as a way of sorting their own brain out, than as a means of communicating to other people or even to record those thoughts for much later consumption.

Like writing a status report, the act of doing the report or compiling the map prompts valuable activity more than the resulting artefact which might never be read. Research has shown that more visually oriented people are likely to get more out of mind mapping, and using a mind map to try to remember stuff has a fairly short shelf life.

If you’ve not tried mind mapping, the simplest way is to start with a blank sheet of paper and a pen. Read some more here about the concepts. Or here, realising that the site is basically trying to sell you mind mapping software. There’s a more balanced view of different software packages, here.

You don’t need to pay for your mind mapping software, though… OneNote could be a great way of doing it, especially if you have a PC with a stylus. There are a few 3^rd party addins to OneNote (desktop version) that provide additional functionality for mind mapping, though the same don’t necessarily work with the Modern App version – something that’s been picked up on the User Voice forums.

If you’ve got Visio on your PC, you could try the Brainstorm template, using Visio’s core strength of creating and associating shapes, moving them around, hyperlinking between them as appropriate and so on.

This functional approach can be a bit too structured and formal, some people preferring a much more freehand, flowing kind of mind map to basically do a brain dump. Maybe a good way of publishing an already-sketched mind map?

Here’s a step-by-step guide (originally written for Visio 2010). Watch this 10-minute tutorial video if you’d like a more visual approach.

There are some more brainstorming tips and tricks for Visio 2016 here.

Another option is to try some specific mind mapping software – there are some very good examples of such in the Microsoft Store. One particularly good app is Mind Maps Pro, which is free for a few days (as of end of June 2018 – install it now; even if you don’t try it right away, it’ll save you a good few £/$/€/etc as and when you give it a go).

The app has simple hierarchical mapping features, and some freehand support – including Ink – with easy additions of structure, auto-layout and the like – it’s a great way to creating a mind map on Windows. It can automatically sync your maps to OneDrive, too, and export to PDF/PNG.

Tip o’ the Week 434 – To Do: update To-Do

Posted on June 27, 2018 by ewand

Lots of people like to-do lists – from Post-it notes stuck on the side of your monitor (or the digital equivalent on your PC’s desktop), to the Tasks you might have in Outlook, up to dedicated list-management apps that run on your PC and on your phone; such delights have been covered in ToW’s passim, (the Wunder of lists, or what a right To-Do we’re in… see #various).

Well, the seemingly unloved Microsoft To-Do app has been updated recently, with a few new capabilities – notably steps (sub-tasks, in other words) and the ability to share lists.

The Windows Weekly video from MJF and Paul Thurrott talked a little about To-Do recently, too.

See here for more details on the updates. List sharing sounds a lot like the existing Wunderlist capability, to collaborate on tasks with someone you work or live with; for now at least it’s most likely one or the other.

You can share a list with someone else only within the same organisation, if you’re signed in with Office 365 credentials – so you can’t share with parties outside of your own O365 org. if you choose to mix work and home, then you’d need to sign in with your Microsoft Account to be able to share tasks with your SO, unless they also happen to be a co-worker.

Steps are simply a way of breaking things down – handy if your method of task management starts with “Sort my life out” / “Get a new job” / “become a millionaire”, rather than going in at the level where action is obvious… (“Tidy my bedroom” / “re-write my CV” / “buy a lottery ticket”).

There are so many time management tools and techniques out there; like diets, maybe one day we’ll find a single one that can’t be improved on, and put an end to the industry peddling new ideas. Some people love to work on task management, some people just don’t do it. We think we work one way, but when stressed, do it the other…

Before you do any more thinking on Time Management, go and watch the lecture by the late Randy Pausch – a brilliant professor and speaker, had terminal pancreatic cancer when he delivered “The Last Lecture” and then, later (wha?), gave an extremely practical session on time management: someone with hardly any time left (he died 8 months later) knows more about managing time than any corporate productivity jockey.

If you haven’t watched both of these, go and carve out 3 hours of your life, and do so. You won’t regret it. Srsly.

Tip o’ the Week 432 – Generally Disregarded Privacy Rubbish

Posted on June 2, 2018 by ewand

GDPR day has passed.. Now, it’s illegal to communicate with anyone. Or not.

If Data is the new Oil, perhaps the much-anticipated big privacy stick that is GDPR will be the new Millennium Bug – companies will want to avoid to be made an example of first. €20M or 4% of global turnover fines, whichever is the larger, probably gives some execs sleepless nights, even though the proportionality of any punishment will only be realised when there are a few court cases to set the tone. The threat of being caught out might well have scared CxOs around the world into doing something to make sure they look like they’re prepared.

In many cases, it seems, that action has been to email all their customers and ask them to opt-in to being contactable; some got confused and emailed people, asking them to opt out if they didn’t want to get any more. As it happens, both of these approaches may well be irrelevant if not illegal themselves.

The avalanche of “we’ve updated our privacy policy” emails unleashed over the last few weeks probably makes you realise the number of companies you’ve never heard of, who have your details on file. The most-used key on the keyboard in this time is surely “Delete”. Of course, there are many memes and jokes doing the rounds…

It’s time to recall a few message handling tips in Outlook which may help…

You can show a normally-hidden field in Outlook which lets you identify messages that originated from outside the organisation. Mail that arrives from the internet will be tagged in an attribute called Sender Address Type.
By tweaking Outlook to make it visible, you can customise folder views to show external email in a different colour or font size, so helping you quickly pick out messages to deal with differently. Normally, this would be to prioritise external vs internal emails, but in these dark days, it could be to flex the muscles on your delete finger.
For more details, see ToW 275.
The “Focused Inbox” feature in Office 365 might well help you here; many of the GDPR spammage will be swept up into the “Other” category, so you should be able to quickly triage those messages.
If you keep getting mail from certain senders nagging you to respond, you could right-click on the message and add the sender to your Block list. By clicking Junk Mail Options on the same menu, you could add their whole domain to the blocked list so you’ll filter all their junk in future.
Handy for the kind of spammers who don’t care about GDP Aaaargh.

There’s always the Ignore option, too… as useful for dealing with internal dross and chatter as external stuff you’d rather not know about.

Of course, GDPR should be a Good Thing. It’ll take a bit of time to settle down (and may need some further work in the UK, post-Brexit), but at least we all get a few less emails in future.

Tip o’ the Week 427 – OneNote roadmap update

Posted on May 3, 2018 by ewand

As has been covered many times previously on ToW, the OneNote app has a lot of fans who love the product and use a lot of its features, especially when it’s used in the Classroom. Defectors to other platforms sometimes bemoan the lack of OneNote (or a decent alternative) as a hurdle in using their chosen environment.

Talking about OneNote can be confusing, though, as there are the two PC versions – OneNote 2016, the Win32 app that’s evolved ever since the first version shipped as part of Office 2003, and the shiny new codebase that is OneNote for Windows 10, the Store app which also shares a lot of its UX with the Mac, mobile and web versions. Differences are explained here.

Major users of OneNote may have noticed that over the last couple of years, the traditional Windows app hasn’t received a whole lot of new functionality, but the Store version has had regular updates with extra features… though it is a much simpler app anyway, so there’s more to improve. The ~~Metro~~ Store version is missing quite a lot of the capability of the full-fat version, though the gap is closing fast.

Recently, the OneNote team announced that there will be no further development of the traditional OneNote 2016 application, and that it won’t be installed by default in the next iteration of Office (though it will still be available as an option, in case you can’t live without it).

New features are planned for the Store version – like support for tags, and what looks to be a tweak to the search experience, which will provide additional search refinements. Whether it’s as good as the somewhat obscure but quite powerful Search capability in the 2016 app remains to be seen.

To get the latest version of the OneNote app, first check it’s up to date, or join the Office Insiders program. Windows Insiders also get early access to OneNote versions, and there’s an Experimental Features option (in the ellipsis “···” Settings & More menu, Options).

Paul Thurrott – an unashamed fan of the OneNote for Windows 10 app, preferring it to its elder sibling – also reported on the news. Paul points out that the UWP version has better support for ink, that syncing is faster, performance is better etc. Tech Republic has some further commentary too.

To keep up with other news on OneNote, you could do well to follow William Devereux from the OneNote team on Twitter, as recommended by Windows Central’s “50 influencers” article.

Tip o’ the Week 425 – Windows Timeline

Posted on April 13, 2018 by ewand

It’s amazing how many Windows users still don’t really get the idea that you can switch between windows without minimising them. Every support professional who’s ever done remote assistance knows that out there, some end users will want to save their document and close an application before even switching to another one.

One of Windows Vista’s touted benefits was the amazing Flip 3D technique, but beyond demo-ware, few people ever used it. For nearly 30 years (since Windows 3.0) the ALT-TAB key combination has been an option to switch between running applications and windows, and over this time, its behaviour has evolved a little, though not revolutionarily so.

For example, if you hold CTRL as well as ALT-TAB, the dialog persists until you select a window (click, tap or press Enter) or Escape to go back.
Not a lot of people know that…

Windows 10 users can also click the Task View icon, on the task bar near the Windows logo by default; that has the effect of showing a tiled view of running windows, and also is the entry point to using multiple virtual desktops (as discussed previously on ToW #279).

The soon-to-be-released “Redstone 4” update for Windows 10, still officially unnamed but being widely referred to as the Spring Creators Update, will tweak the Task View again, replacing the logo with one that hints to a more dynamic layout of tiles, and introducing the long-awaited “Timeline” feature. Like the Task View in earlier versions of Windows 10, you can invoke it using the WindowsKey-TAB method.

Windows Timeline has been a while coming due to the back-end support that’s required to make it compelling – in a nutshell, when applications (such as Office apps, or the Edge browser) support activities as part of Project Rome, then those activities can be recorded and made accessible across devices – so if you have multiple PCs or even apps on other platforms (like using the Edge browser on your phone), you’ll be able to get a single view of what you’ve been doing and be able to jump back to the page, document or other activity. Even on a single machine, it’s useful to be able to scroll back through history to see what you’ve been doing and when.

You can even use Timeline to search through your browsing history, something that’s still not possible using the Edge browser’s History feature; it’s an often requested addition (since it was in Internet Explorer and is also in other browsers) that will hopefully make its way into the Edge browser at some stage. Just ask Bing.

Tip o’ the Week 424 – Tracking meeting responses

Posted on April 13, 2018 by ewand

Office 365 updates roll in on a regular basis – that’s kinda-the-point of delivering a service rather than once-every-three-year upgrades. To see what’s changed over time, be that for early-access Insiders or for regular subscribers, see here.

One seemingly minor but really notable improvement of late has been the ability for attendees of meetings to be able to see who is also joining them. How many times have you gone to a meeting – or conference call (video call even) – and not known who else was attending, since you weren’t the organiser?

Well, one of the small but incredibly useful updates of late has been to show everyone who else is attending – just look at the Tracking icon on the main Meeting tab. If you are looking at a larger meeting and want to know who’s coming and who’s tardy enough to not reply, you could copy the responses to the clipboard and then paste into Excel for easy consumption.

Copy Status to Clipboard, paste into a brand new Excel sheet, select the area in question and Format as Table if you’d like to easily manipulate the responses.

So you can nag the people you think should be there, but haven’t showed up yet…

Tip o’ the Week 423 – SwiftKey update swipes in

Posted on April 13, 2018 by ewand

Resident Microsoft Paddingtonites or visitors, may be familiar with the cubist stools used in some areas but might not instantly recognise the SwiftKey logo on the seats themselves.

SwiftKey is a replacement software keyboard for iOS or Android devices, which supports a variety of auto-complete and swiping functions – and it has just had the biggest upgrade since Microsoft acquired SwiftKey back in 2016. The SwiftKey keyboard app implements a technology similar to the pioneering Word Flow – not the Word Flow app for iOS that SwiftKey has basically replaced, but the swipey writing technology which was part of the dearly departed Windows Phone 8.1.

SwiftKey, if you haven’t used it before, aims to be smarter at predicting what you’re trying to say when you swipe a word or peck at the on-screen keys. If you allow it, you can sign in using your Microsoft Account and it will use your Sent Items in Outlook.com mail to look for phrases or words that you routinely use. It’ll also show you some stats based on how much help you’ve received, what your own accuracy is etc. Interesting.

The upgrade to SwiftKey introduces some updated design elements and cool new functionality, most notably a toolbar accessed via the little “+” symbol to the left of the auto-complete suggestions, which provides easy access to emojis, GIFs and other business essentials. More here.

Tip o’ the Week 422 – Freshening Outlook.com

Posted on April 13, 2018 by ewand

Microsoft has been the butt of jokes in the past when it comes to branding, but one of the strongest product names in decades is Outlook. Originally released in 1997 as part of Office 97, the Outlook application has come a long way over the years.

As world+dog runs from discrete and perpetually licensed software, to SaaS applications delivered via a variety of clients, web apps and the like, Outlook has grown into a whole family of products, not altogether without confusion.

First, there’s Outlook the app that’s part of Office. That’s Office, the application suite, which can trace its roots back to 1990. There’s also a version of Outlook that’s delivered via Click2Run technology (itself rooted in App-V, formerly known as Softgrid), generally in conjunction with an Office 365 subscription.

Outlook.com was the name given to the successor of the venerable and poioneering Hotmail platform, some 5 years ago. And the web front end to Exchange, either standalone or part of O365, was previously “Outlook Web Access” then “Outlook Web App”, yet is now somewhat confusingly just a web app called “Outlook”, or “Outlook on the Web”.

Now, if you buy a business version of Office 365, you may or may not get the rights to use Outlook the desktop application, and you will have a web app called Outlook which is running from the Office 365 back end based on Exchange Server.

If you buy a consumer version of Office 365 – Home or Personal – you’ll have email called Outlook.com, delivered to you by the same platform as the Hotmail successor but known as “Premium” and therefore without ads and with more capacity, and you may get the Outlook desktop application to use with it. Do you follow?

Anyway; the Outlook.com consumer / “Premium” platform is getting a bit of a makeover, and very nice it is, too. The beta is available for anyone who wants to switch it on, but in the near term, it will become the default.

And returning to Outlook on the Web, ie the version of Outlook you get in your browser when you’re on a commercial version of Office 365, it’s likely that the tailored versions for mobile phones will be retired soon, and users will be pushed to use the Outlook mobile apps for iOS or Android instead.