Tip o’ the Week 448 – Sometimes, size does matter

Once upon a time, users had to deal with email quotas that meant they often had to shuffle messages around to stay within their allowed size limit, or else get limited functionality. The Outlook Thread Compressor tool* was written to help reduce the size of a user’s mailbox, and for a while, had thousands of […]

Tip o’ the Week 425 – Windows Timeline

It’s amazing how many Windows users still don’t really get the idea that you can switch between windows without minimising them. Every support professional who’s ever done remote assistance knows that out there, some end users will want to save their document and close an application before even switching to another one. One of Windows […]

Tip o’ the Week 314 – time, time, time, see what’s become of me

In the northern hemisphere, it’s winter. Time marches slowly by, as the springtime stretches just out of reach ahead of us, leaving many of us trapped in artificially-lit offices, commuting in the cold, wet & dark, feeling generally starved of all natural stimulus and connection with the outside. Oh for heaven’s sake, cheer up. From […]