551 – Ticking away the moments

clip_image002Keeping track of time is ever-present in our normal working lives, all the more so during These Difficult Times™, and the subject has featured in many ToW’s passim.

There’s a great little app built-in to Windows 10 called Alarms & Clock, which lets you set alarms on your PC, show a world map with multiple locations / time zones displayed, and also provides a neat countdown or count-up timer.

clip_image004Using the timer function can be pretty handy if you’re speaking as part of an online meeting, and need to keep a check on how long you have left to go.

You can create multiple separately-controlled timers with different durations & names; so you could have an overall meeting countdown timer, and then a separate one for each participant, if you were acting as the time cop to keep everyone else in line.

The Stopwatch is simply a fast-running counter of elapsed time, and by using the clip_image005icon on either Timer or Stopwatch screens, you can easily fill the display to help focus on the elapsed or remaining time. Handy if you’re in a physical meeting (remember them?) and are able to display a laptop screen showing the time for everyone.

Those of us who still wear physical, mechanical wristwatches may be passingly familiar with a few features that have existed for decades to achieve the same kind of function, albeit more for individual rather than shared use.

clip_image007Diver bezel

So called “diver” watches were popularised in the 1960s and 70s, as tough, waterproof and utilitarian. The most striking feature of any dive watch is generally the rotating numbered bezel which goes around the outside.

The simple idea was that when you entered the water (knowing you might have 20 minutes of air), you would turn the bezel so the arrow / zero marker was set to where the minute hand was at that point – meaning a later glance at the watch will tell you how many minutes have passed since.

Lots of other non-dive watches also have rotating bezels or indicators, and can be useful for things other than scuba – when the activity above started at 5 minutes to 10, the bezel was set, and it’s easy to see in a trice that was 11 or 12 minutes ago. Not sub-second accurate, but it’s a simple way to mark the passing of time.

clip_image009Tachymetre /Tachymeter

Many chronograph watches – which combine the function of a stopwatch and a regular timepiece – have a Tachymetre scale around the outside, yet most people these days will have no clue what it’s for. The basic function of the watch is that pusher buttons on the side will start and stop the movement of the chronograph hand which ticks round to indicate elapsed time.

The deal with the TACHY scale is that if you know a distance – the length of a straight on a motor-racing track, for example – and you time something going over that distance, then you can quickly calculate its speed across the ground.

In practice this is easier said than done, since the TACHY scale reads how many of the <distance> would be covered in an hour at this speed. If the measured distance was exactly 1km or 1mile then it’s an easy calculation – if it took 12 seconds to cover 1km, that would equate to 5km per minute or 300km/h. If the measured distance was a fraction – let’s say the length of the 12-second straight was 150m – then the calculation would be 300 x 150m per hour, or 45km/h. By the time you’ve done that in your head, the subject will be half a lap further on…

clip_image011Another variant on the theme would be if you know the speed – e.g. you’re in a plane with inflight map display, or passenger in a car on cruise control on the motorway – then you could use the Tachymeter to calculate distance travelled.

If you were cruising at 120km/h, and started the timer, then stopped it when it reached 120 on the scale… (after 30 seconds) – then you know you will have travelled 1km in that time.

Yes, there probably are hundreds of times a month when you need to know exactly this.

Pulsations

clip_image013Slightly more useful to the average person, some chronographs have a Pulsations bezel rather than a Tachymeter scale, or maybe even have both (since the Tachymeter would typically be used for more than 15 seconds, it’s possible to have one quarter of the bezel represent pulsations and the rest of it be a Tachy).

Watches with Pulsations bezels are sometimes nicknamed “Doctors’ watches” as the utility is to help count a patient’s pulse – the method being you start the chronograph, count 15 pulses and the corresponding number on the bezel would tell you what the pulse/minute rate is.

Smart watches, eh, who needs them when you have space-age timing technology like this?

549 – Quick & easy screen recording

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It’s not uncommon to want to make a quick recording of how to do something on your PC – maybe you’re capturing a demo for someone, or want to show a team member how to use a particular tool. There have been lots of ways to achieve this over the years – from professional-grade software like Camtasia, to a variety of adware-laden freebies that you can find around the web. There used to be a whole product line of video encoding software – free and pro versions – called Microsoft Expression Encoder. Sadly, no more.

There are other more accessible and arguably easier ways for the modern PC user to capture the screen, though. You could start a Teams meeting with yourself (a handy way to check how you look and sound on video) by going to the Calendar node in Microsoft clip_image004Teams and click Meet now. Once you’re in the meeting with only yourself, you can share your desktop or an app in the usual way, and record the “meeting” for later enjoyment.

clip_image006Depending on how your Teams/M365 environment is set up, your recording may be stored on OneDrive or SharePoint (as opposed to being automatically uploaded to Microsoft Stream – a new change that was announced at Ignite), but one way or another you can download the MP4 recording to a file, and share it more widely.

A simpler method might be to just go to the Stream portal – if you’re a subscriber to Microsoft 365 – and create a screen recording from there.

If you’re not looking for anything too fancy, though, a quick & easy way to grab a recording of an application – not the whole screen, only the current app window – is to use the Xbox Game Bar that’s probably included in your Windows 10 install.

Although the Game Bar is designed to be used for recording snippets of gameplay, it’s also a really neat way of capturing the video and audio of pretty much any other application; with a bit of practice, you could record your own instructions on how to carry out some task in an application, while showing just that app window, and it’ll be available to share in a few moments.

Simply open the app you want to record, then press WindowsKey+G to bring up the overlay GameBar UI.

clip_image010Click the floating toolbar along the top to show or hide various docked windows which will appear on the left side; if you want to record a commentary over the top of your screen capture, then click the settings cog at the far right of the toolbar and set the option to record system audio as well.

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When you’re ready, press the round record button in the Capture dialog (or press WindowsKey+ALT+R), also making sure your mic isn’t muted if you want to record your voice. Once you’re live, you’ll see another clip_image016floating toolbar that lets you mute your mic and stop the recording, and when complete, it’ll show a confirmation that the recording is done – click on that notification to go straight to the folder where the recordings are held.

clip_image018To find or set the capture location, or to tweak settings like the video frame rate and quality, just press WindowsKey and start typing Capture to jump to the settings page.

clip_image020The captures generated are full-fidelity, so on a large screen monitor, sizes can be pretty big.

A 1m30s demo captured on a 4K display could easily be 200Mb in size; a quick solution is to use the built-in Video Editor in the Photos app.

clip_image022Just open the Editor and create a new project, add the clip_image024huge video capture file, drag it to the Timeline then hit Finish video to save an encoded version at a lower quality – for rough screen caps, Medium (1280×720) is probably good enough, and drops from 130+ MB/minute to more like 5MB/min.

547 – I Stream a stream

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Popular subscriptions services which deliver on-demand content, rather than recording or otherwise acquiring it in advance, are killing off CD and DVD sales. Every generation sees a new technology upset the old – the 1980s MTV video vs the 1970s “taping from the radio” for example.

Streaming technology has risen with the availability of high-speed, low-latency internet access, allowing users to play on-demand – rather than watch or listen at the time a broadcaster decides – and is wiping out the need to record live TV to watch later, maybe even obsoleting the concept of broadcast TV.

Perhaps the next vanguard is the gaming industry – as Microsoft and Sony get ready to launch next-generation consoles, buying a disc-based game to install and play will soon feel as old-hat as going to Blockbuster to rent a VHS for the night. Streaming games on-demand as part of a subscription service may be norm, rather than buying and owning a title outright. The console isn’t the only destination, though – streaming to mobiles is on the way.

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Xbox Game Pass Ultimate subscribers will soon be able to start using “Project xCloud(the code name, now simply known as “cloud gaming”) services, which basically run Xbox games in Azure, and stream the video & audio down to a mobile device, initially an Android phone or tablet, but also supporting Windows PCs in time. There was a plan to allow cloud gaming to work on iOS too, but that has been scuttled – Apple says no. Maybe something to do with the App Store revenue stream, though the company made some blah-blah about the store being all about a curated quality of applications. Of course it is.

Back in the workplace, streaming takes a different form, from virtualizing and delivering applications on-demand to running whole desktops somewhere else and displaying the output on a remote screen, not unlike the old mainframe/terminal model. And of course, there’s streaming of other types of media besides applications.

clip_image006Many users will first encounter Microsoft Stream, the secure enterprise video service, if they’re using Teams and see a meeting has been recorded – usually, when the organizer hits the button, a link to the recorded video will be dropped into the chat window of the meeting.

If you miss that, or weren’t at the meetinclip_image008g in the first place but want to catch up, try going to microsoftstream.com and search, either by the name of the meeting, or by looking under People for the  name of the organizer where you’ll see all of their content. If you’re recording a load of meetings yourself (like a training series, or a monthly team call) then it might be worth creating a channel and adding those recordings to make it easier for people to see related content.

Unfortunately, you won’t get paid millions of dollars and given tons of free stuff but you might get some sort of corporate kudos and recognition.

clip_image010Stream is ultimately replacing the earlier Office 365 Video service, though isn’t yet fully feature compatible: see a comparison of the two, here.

It’s not just for storing recordings of meetings in the hope that people who couldn’t be bothered to turn up the first time will somehow tune in to watch the re-run; you can create new content and upload that for your colleagues to view, too.

You could use the Record a Slide Show feature in PowerPoint, to make an (editable) recording of you giving a presentation and publishing it, or if you’re just looking to do something quick and easy (up to 15 minutes in duration), you can even kick off a screen-recording (with audio and video) from the Stream site directly.

clip_image012clip_image014When you publish your video to Stream, it’s worth making sure you’re making it visible – depending on how you’re set up, it may be limited. Go into My Content and look for the coloured icon showing the permissions. Click on the pencil icon to the left, to edit the video properties, including setting the permissions or adding it to a channel. For more about managing permissions on Stream, see here.

clip_image016One thing to note, is that if you have remote participants in a Teams meeting – customers, partners etc – then they won’t be able to see the recording you make; the Stream service is limited to your own organization, as defined by the Azure Active Directory that’s used to authenticate you. If you need to be able to share the video with others (making sure you’re not breaking any rules, obvs), then you may be able to download just an MP4 video file – none of the other metadata, captions, transcriptions etc that you get with Stream, it’ll just be the main video – and at least make that available separately.

Maybe record it to a VHS tape and post it to them?

546 – Flying back to Chicago

clip_image002Many visitors to Microsoft UK’s TVP campus over the years will have been in the auditorium for some kind of event. When the first three buildings at TVP first opened in September 1997, they each had different themes for their meeting room names – B1 had inventors (like Babbage, Turing etc), B2 were local place names (Henley, Bisham and so on) and B3 had old Microsoft code names, like Hermes, Olympus, Xenon, Memphis (whatever happened to that guy?) and the biggest room got the biggest code name of them all: Chicago.

clip_image004Yes, just over 25 years ago, the largest product launch Microsoft had ever done – following the widest beta program to date – took place, and Windows 95 was released. Listen to some of the background history on the run up to Win95 with Raymond Chen, (who’s been involved with Windows pretty much his whole career) on the Windows Insider podcast. Raymond even got his name on the Win95 Easter Egg.

clip_image006Windows 95 really was a big deal in a whole lot of ways – it made computers easy enough for even ordinary people to use (leaving aside the holy wars of Mac vs PC – remember that in 1995, Apple was in a very different place from where the Mac went in the second Jobs era). An advertising blitz got the message across that this new Windows was different – you could connect to the internet with MSN, and do all sorts of other stuff, powered by the Stones’ Start Me Up and a Jay Leno-run glitz launch with some groovy dancers.

The IT gutter press had a field day with the choice of launch music – rumoured to have cost $millions, though according to Windows Weekly’s Paul Thurrot, instead of “you make a grown man cry”, Win95 could have been launched to the “end of the world”

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A more recent product launch has its roots even further back, though – Flight Simulator has been brought up to date, having been largely on the shelf for 13 years. The very first PC release was in 1982, initially as a port from an Apple II version, and done to showcase the power of 3D graphics, and the last major update was in 2007.

The new version is quite a different spectacle – using AI in Azure and Bing mapping to render the world at large, reviews are glowing – a spectacular technical achievement and a deeply inspiring experience, filled with glorious possibilities.Real-time weather makes for some extremely impressive photos – like Hurricane Laura.

Flight Simulator 2020 is huge. Think, 100+Gb download – and you’ll need a meaty PC to run it, though a version is on its way for Xbox. So, set aside a long time to download it…

The Standard Edition is available to buy from the Microsoft Store or to play as part of the Xbox Game Pass, along with a variety of other PC games.

Flight Simulator is already the most-played game using the Game Pass system on PC – with over 1 million players over the last few weeks, racking up over a billion miles – the equivalent of flying around the world 40,000 times.

Finally, a link back to Chicago – in early versions of Flight Simulator, the default airport was Meigs Field at Chicago, a single-runway downtown airport on an artificial peninsula on Lake Michigan. Flight Simulator 2004 was both the last version to run on Windows 95/98, and was the last to feature Meigs Field after that airport was suddenly closed in 2003. Here it is, in the latest version – good luck landing there.

The Mayor at the time sent in bulldozers during the night to incapacitate the runway, against FAA law, rather than go through the time consuming and costly process of closing the airport through normal channels. Politicians, eh?

545 – Calculator Short Cuts

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For what most people would think of as a simple application, Windows Calculator has had a reasonable chunk of attention on ToW over the years – back in 2012, #90 uncovered some of the groovy updates that were coming in the then-soon-to-be-forthcoming Windows 7. Did anyone actually go to a Launch Party?

clip_image003CALC has grown to include lots of other features than simple arithmetic – adding scientific functions, programming functions (for all those times when you need to multiply in octal, for example) and more..

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Calculator was reimagined as a Modern App, and has added numerous extra features accessed via the hamburger menu – such as Date Calculators that will show the time difference between two dates – or numerous converters, some static (eg. length, weight – measures that don’t tend to change) and others dynamic, like currency conversion rates. A visual refresh arrived with a colourful new icon and some other graphical tweaks.

There are some neat shortcut keys as well – if you press ALT+H, the hamburger menu will show; to jump to another option, press ALT and another letter or number than corresponds to the appropriate option. To find out what the options are, just press ALT and the letters/numbers will be displayed. Once you know, though, you could press ALT+H and holding ALT, press C for currency. Whichever mode you’re in, pressing ALT+1 will take you back to Standard calculator.

If you have a recent Microsoft keyboard there may even be a dedicated calculator key that will launch the calculator app (also available via START+R | CALC | Enter) but if you’d rather use that button for a more commonly needed app – Teams maybe – then you can install the Mouse & Keyboard Center software, to re-map the hardware button to run a different application.

clip_image007If you want to be particularly fly, you could set up macros to chain other key presses together, or even have app-specific functions on that key; so pressing the Calculator button might launch Teams or bring it to the fore, then pressing it again could do something else within Teams – press CTRL+1 to jump to the first icon in the side bar, for example.

One final calculator tip – each of your calculations are preserved – just click the icon or press CTRL+H to clip_image009open History and then right-click any of the previous results to add them to the clipboard.

544 – Farewell, IE

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In 1998, when anti-trust hearings were perhaps more spiky and combative and certainly not delivered by a flaky Zoom connection, Microsoft was arguing that the free Internet Explorer web browser was so intrinsic to Windows that it could not be removed.

Ever since Windows 98, Internet Explorer 4 was built-in to Windows, though versions of IE were available for the Mac (Steve Jobs chose to use it!), Unix and even OS/2, through the mid 2000s, before it settled on being a PC-only thing. If IE4 was installed on other versions of Windows, it was basically not possible to remove it and revert back to an earlier version, without reinstalling the operating system.

Since 2014, when Microsoft announced Windows 10, it was clear that IE would not evolve beyond the latest release, version 11. IE11 is still included in Windows 10, and will continue to be so until the end of days – or the end of the support lifecycle, whichever comes sooner.

clip_image003You can still launch Internet Explorer in Windows 10 – just press Start and type internet – though the default page does leave you in no doubt that you’re better off elsewhere…

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If you want to remind yourself what it’s like to drive without a seatbelt, or go to the shops without wearing PPE, try using IE to browse the web for an hour.

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It was announced recently that – even if the IE11 browser is still included in Windows 10 and will still be technically supported for another while – “support” for using it will start to be removed from Microsoft 365 services from November 2020. Just as friends don’t let friends do crazy things – like virus scan the M: drive – it’s time to stop them using IE11 as their daily and default browser.

All paths lead to the new Edge browser, built on Chromium for added compatibility – though somewhat ironically, issues have cropped up when using Google as the default search engine, all since fixed. Additionally, some angry-from-Manchester types have complained you can’t uninstall Edge if it arrives via Windows Update or pre-installed. Tried uninstalling Safari on your iPhone or your Mac?

There’s been a subtle change in nomenclature, too – “Edge” is the new Edge, or Chromium Edge, or ChrEdge or whatever you want to call it. The old Edge – the one which shipped with Windows 10 as the successor to IE and as a whole new web experience – is now Microsoft Edge Legacy. LegEdge is not even visible on latest versions of Windows, but if you need it and are the type who likes to live dangerously, you can re-enable it by hacking around in the registry.

538 – OneDrive updates

clip_image002If you’ve been a PC user and part of Microsoft ecosystem for any amount of time, you’ll have been exposed to a variety of services and products which have come and gone, or at least changed names on occasion. OneDrive is a great example – initially unveiled as Windows Live Folders in 2007, the consumer cloud storage service spent a while under the brand name SkyDrive until an agreement was reached with satellite TV broadcaster Sky, to change the name – and so, OneDrive it has been since 2014.

Along the way quite a few associated names and services have bitten the dust – Microsofties celebrate/commemorate old products on the Next of Kin Yammer group: raise a glass to OneCare (an unfortunate name choice if you’re a Cockney, ain’t that Irish Stew), and all manner of other products that turned out to be Red Shirt / Non-speaking parts, like MSN Music/Zune Music/Xbox Music/Groove, and now Mixer.

If you still have a “SkyDrive Camera Roll” folder in your OneDrive storage, that’s probably a legacy of having synced photos from a Windows Phone and then later having installed OneDrive on your modern mobile. You can rename the folder to something else now – at one point, it was not supported but that’s no longer the case.

Using OneDrive on the move makes a lot of sense – even if only to back-up photos from your phone. The web UI lets you see the pictures in a variety of interesting ways, showing the places you’ve been or the things you’ve photographed.

In OneDrive for consumers, you get 5GB of free storage on signing upnot bad, but Google Drive gives you 3 clip_image004times as much for free – though you can add lots more online storage to both services by either coughing up the readies to buy a TB or two, or in the case of OneDrive, signing up for an Office 365 a Microsoft 365 subscription, such as 365 Personal, which gives you 1TB, or 365 Family which gives 1TB each, for up to 6 people.

The pricing is such that unless you wanted to buy only a few extra GB, it makes sense to go for the M365 option – £60 a year for a personal subscription that gives a 1TB (ie 1000Gb) storage capacity, or pay £24/year per 100GB block if you want to buy storage on its own and forego the other stuff you get with M365, notably the Office apps.

Despite a bit of confusion over what the differences are between OneDrive for Business and OneDrive (not described as for business, so presumably for home/personal use), it continues to evolve with additional capabilities – as covered in ToW passim. The OneDrive for Business / Sharepoint and OneDrive for clip_image006consumer technologies are blending together to the point where they look and feel very similar.

Now, the OneDrive team has unveiled a slew of new features for both ODfB and OneDrive personal – like Dark Mode on the web client, or the ability to share files and folders more easily with colleagues, or share with family and friends by creating groups of people who will be sent an invitation to view and contribute.

And the upload file size limit has been raised from 15GB to a whopping 100GB.

535 – Switching monitors

clip_image002Now that monitors are relatively cheap, having more than one display on a PC – and the productivity benefits that can bring – should be a normal situation for everything other than using a laptop on the hoof. Improve your windowing arrangements without anarchy, configuring your displays by right-clicking on your desktop and selecting Display settings.

clip_image004clip_image006This will let you move your monitors around to mirror your physical environment, so you can move a mouse or window easily from one screen to the other, and the desktop will span the monitors appropriately.

If you have a big monitor in front of you, and your laptop to the side, you’ll probably want to select the monitor in the Display Settings dialog and select to “Make this my main display”, which is where the Start menu will appear, along with other system related things like the place where the UI for ALT+TAB or WindowsKey+TAB shows.

You can move windows around by dragging them, or learn to use the shortcut keys SHIFT+WindowsKey+left or right arrow which cycles windows between your monitors (and using the WindowsKey and the arrow keys without SHIFT, will snap the active window to the sides, or to max/minimize the window on whatever screen it’s on).

If you ever share a monitor between several machines, XBOXes etc, you might get to a point where you want to stop Windows displaying stuff on a screen that it still sees as connected, even if that monitor is displaying a different source. You could use WindowsKey+P to cycle through the Projection options, of PC only, Duplicate, Extend or Second Screen. If you knew you were on Extend but your primary screen was now showing something else, you could press Wnd+P twice to switch through the options to be back at PC-Only so you can use the machine as normal, and move any windows that were on the 2nd display back to the laptop screen.

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If you like a more definite way, you can use WindowsKey+R then enter displayswitch with /internal (for PC only), /clone, /extend or /external for the other options.

clip_image010Right-click your desktop to go New > Shortcut, and you can add a shortcut, to which you can also assign a shortcut keystroke if you like – then a single keypress sequence will jump to a specific monitor configuration.

As a parting shot, should you want to change which screen is the primary one – rather than forcing a particular display scheme – then you can do that with an open source tool called nircmd, that lets you fire a command (like nircmd setprimarydisplay 2) to switch the primary display to that numbered screen.

534 – May Update maybe

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As discussed a couple of weeks back, the May 2020 Update to Windows 10 is making its way to users via Windows Update, though not yet all users.

A few incompatible hardware problems have blocked the installation on a series of machines, including the latest Surface models like Surface Book 3, Surface Pro 7 and Surface Laptop 3.

As part of Patch Tuesday this week (9th June), a fix was rolled out (along with lots of other security updates) which should unblock these machines in time. It’s worth proactively going to Updates in your PC’s settings and make sure it has downloaded and installed any and all updates, firmware upgrades and so on. If you have a Surface machine, you can see – and manually download – a list of all the applicable updates, here.

clip_image004There’s still a compatibility hold which may be active for a few weeks as the Update makes it way to all affected devices. If you’ve applied all the pending changes via Settings -> Update & Security, you can manually kick-off the 2004 upgrade, by going to the Update Assistant page and hitting the Update Now button.

clip_image006This will download an installer program that will check the PC has the minimum spec, has enough disk space and so on, then it’ll begin the download and install process, which will take a good few minutes to complete, with plenty of downloading / checking / applying etc cycles to complete.

You might be disappointed at the end, though – if the compatibility hold still applies to your machine, the process will run all the way through then tell you …

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Boo.

[if you’re not offended by foul language, go to YouTube and search Fred MacAulay etiquette

It’s most appropriate, if a little colourful for some, so you’ll need to find it yourself]

533 – Revisiting TaskMgr

clip_image002If  you’ve ever had problems with your PC’s performance, you may have turned to Task Manager. It’s been in Windows since the NT4.0 days, when developer Dave Plummer came up with a bit of software he was planning to sell, but decided to donate it to his employer instead:

I’m the Microsoft developer that wrote TaskMgr at home in my den in about 1994 and then the NT silverback devs [ie Dave Cutler] let me check it into the main tree even though I was a greenhorn at the time. So that meant I got to bring it into work and polish it up and make it an official part of Windows, where it remains to this day.

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Dave tells his career story from a talk a couple of years back, but hit the news recently through a Reddit post from which the italic text above originates.

He was inspired to apply to Microsoft in 1993 – having read the Hard Drive book (an excellent historical tome, having inspired at least a few great Microsofties to join up), then went on to write various money-saving optimisations for MS-DOS, and ended up in the NT team, leaving the company 10 years later.

Dave also recommends another great history book – Showstopper!

Back to the current era, Task Manager is still a really useful tool when it comes to figuring out issues with your Windows PC. If you think something is wrong (app starts bogging down, feels like the PC is in a bad way), you can quickly start Task Manager with the shortcut CTRL+SHIFT+ESC (easy to hit with one hand…)

clip_image006In an emergency (if it feels like your laptop it about to blow up, with fan blaring, screen blinking, UI non-responsive etc – maybe joining a Teams call or opening an Excel spreadsheet), it’s usually possible to throw TASKMGR its own special three-fingered-salute, since it isn’t tied to the Windows Shell –  you can use even Task Manager to kill or restart the EXPLORER.EXE that sits under the Start menu, task bar etc.

If you can get to Task Manager, you can run a CMD or Powershell prompt, start explorer or msedge etc.

Practical Example

A colleague pleaded recently that he was having a poor experience with Teams, and queried, did he need to upgrade his 150Mbps internet connection?

To check what kind of network performance you’re actually receiving, there are many speed test apps and sites.

If you’re using the new Edge (if not, why not? Don’t use IE – it’s too old;  stop using old Edge – it’s obsolete; the new Edge is fast and it’s better than Chrome), and you have Bing as your default search engine, all you need do is enter ? speed test into the address bar and you’ll get a speed test gadget to give you an idea of performance.

clip_image008If the base speed looks OK, use Task Manager to inspect what’s happening – fire it up in your favoured way (clicky-clicky-menu, right-click the taskbar, CTRL-ALT-DEL > Task Manager, if not CTRL-SHIFT-ESC) and by default you’ll see the near-useless list of what’s running with no other context. Time to show more details…

On the Processes tab, click on the CPU column to sort by what’s using the processor most – its also worth casting an eye on some other resources to make sure they’re not running out of steam; if you see an app consuming a huge amount of memory, it might be leaking, and shutting it down completely could make all the difference.

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Task Manager lets you kill processes (“End Task”) too, if the app has hung and won’t close cleanly. In fact, Dave said there should be nothing that Task Manager can’t kill (apart from some critical system processes – TM might have been able to kill them, but will also bluescreen the machine … so some protection has been added to prevent the user from doing something that would be instantly fatal to Windows – though TM is able to kill itself).

Back to the Teams troubleshooting scenario – If you don’t see the PC getting nailed by some process (that isn’t Teams itself), then it’s worth looking at the Performance tab, and leave it running for a short while, paying particular attention to WiFi/Ethernet.

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clip_image014If you see sustained high throughput, then switch back to the Processes tab, sort by Network and you can see what service/app it is that’s hammering the connection. You could fire up Resource Monitor if you want to dig in even further, started from the bottom of the Performance tab. ResMon lets you drill down to see what a single process is doing, what it’s connecting to, how much network traffic is going to and from it, and so on. Useful, if you like that sort of thing.

Finally, your network might perform brilliantly most of the time, but every so often you get a blip that feels like it’s dragging, then it picks up again. This could be spikes in latency, the enemy of anything real-time, like video calls.

Try running the Microsoft Research Speed Test appclip_image016 the nice thing is that it keeps a history log, so if you ever think your connection is bogging down, try running a realtime test.

The Network delay is actually key here – if you had more than 1Mbps upload and 5Mbps download speed, that should be plenty – but if your network delay is commonly more than ~150ms, it’s going to start causing problems.

If you have a network connection whose latency fluctuates a lot, there are a bunch of things you could do to seek and troubleshoot: 

  • Is something else on your network uploading huge amounts of data (a backup process, or OneDrive sync maybe) ? This is particularly important if you use an ADSL type connection, where choking the upload will also dramatically reduce download throughput too.
  • Is your wireless network getting interference? (try switching to a wired network, or use a Wifi Analyzer app to see if the channel it’s using has a noisy neighbour?)
  • Pin the blame on your service provider by keeping a log of latency performance over time, using something like http://ping-test.net/. If you can prove that your own network is stable, but there are glitches upstream somewhere, then you may be able to make your ISP turn their attention to their own network – tools like WinMTR will help you validate the performance of the network all the way between your machine and some endpoint; so if your ISP has networking problems, you might see spikes happening.